Privacy Policy

Privacy Policy

The Physio Guys is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, contact us, or receive treatment from us.

1. Who We Are

The Physio Guys provides physiotherapy, rehabilitation, injury prevention, and related healthcare services across our Dublin clinic locations.

Bath Avenue Medical Centre
4 Bath Avenue, Beggar’s Bush, Dublin 4, D04 V8N8
Phone: 0857715481
Email: Paddy@thephysioguys.ie

BD Gyms Cherrywood
Building 5, Cherrywood Business Park, Dublin 18, D18 T2H3
Phone: 0896143366
Email: Leroy@thephysioguys.ie

South Lotts Road Clinic
South Lotts Rd, Dublin 4, D04 R6C2
Phone: 0896143366 / 0857715481
Email: Leroy@thephysioguys.ie / Paddy@thephysioguys.ie

Kerlogue Road Clinic
1 Kerlogue Road, Dublin 4, D04 NH74
Phone: 0857715481
Email: Paddy@thephysioguys.ie

2. Information We Collect

We may collect and process the following information:

• Name, email address, phone number, and contact details.
• Information submitted through contact forms or appointment booking forms.
• Medical and health information relevant to your assessment and treatment.
• Appointment history and treatment records.
• Website usage data, including IP address, browser type, device information, and pages visited.

3. How We Use Your Information

We use your personal information to:

• Provide physiotherapy and healthcare services.
• Manage appointments and communicate with you.
• Maintain accurate clinical records.
• Respond to enquiries and customer support requests.
• Improve our website, services, and user experience.
• Comply with legal, regulatory, and professional obligations.

4. Legal Basis for Processing

We process personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Irish data protection laws.

The legal bases for processing your information may include:

• Your consent.
• The performance of a contract for healthcare services.
• Compliance with legal obligations.
• Legitimate business interests where appropriate.
• The provision of healthcare and treatment services.

5. Medical Records

As a healthcare provider, we may collect and maintain clinical records relating to your treatment. These records are handled securely and confidentially and are only accessed by authorized personnel where necessary for treatment, administration, or legal compliance.

6. Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share information where necessary with:

• Healthcare professionals involved in your care.
• Service providers assisting with appointment management, website hosting, or administration.
• Regulatory authorities where required by law.
• Professional advisers, insurers, or legal representatives where necessary.

7. Data Security

We take appropriate technical and organizational measures to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

8. Data Retention

We retain personal information and clinical records only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and meet professional record-keeping requirements.

9. Your Rights

Under GDPR and applicable data protection laws, you may have the right to:

• Access your personal information.
• Request correction of inaccurate information.
• Request deletion of your information where legally permitted.
• Restrict or object to certain processing activities.
• Request data portability where applicable.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with the relevant data protection authority.

10. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance user experience.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

11. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites and encourage users to review their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and will become effective immediately upon publication.

13. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

The Physio Guys
Email: Paddy@thephysioguys.ie
Email: Leroy@thephysioguys.ie
Phone: 0857715481
Phone: 0896143366

Last Updated: June 2026